Shipping Policy
SHIPPING POLICIES
Products worth $100 or more qualify for Free Shipping. If less, shipping charges will apply.
The cost for shipping is based upon total order amount. An additional surcharge may apply to some items due to their size and or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.
Offer for free shipping is valid for Kenya orders placed at www.bossifycouture.com.
All orders are processed, verified, and shipped within a week.
Express orders are processed within 1 business day if within Kenya.
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package using the supplied tracking number.
SHIPPING CUSTOM FEES?
A customs duty is the tax charged on the importation of goods. Commercial goods not yet cleared through customs are held in a customs area, often called a bonded store, until processed.All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Please note, in rare occasions custom agents may delay delivery of some packages.
As far as customs charges, we do not have any control over them, nor know what the charges will be if any. If your package is being held by customs, that means you need to pay the custom fees in order to retrieve your package. If you don't, the package will be returned to us.